The Events Tab – Sandbox_2025

Events Tab

When you click the Alarm(s) button, the Events tab opens:

To obtain more information about an alarm event, click the alarm item in the Events tab.

A dialog box displays:

To acknowledge the alarm event and remove the alarm item from the Events tab, click Ok. To keep the item in the Events tab, close the dialog box.

Note: Depending on how the alarms are configured, some of the dialog box fields might be blank. For example, if no camera is associated with the alarm, the Camera field is blank.

If there is a camera associated with the alarm, click the Video button to switch the video window to that camera.

If an alarm is set up so that an incident or an alarm form is associated with it, you will receive a notification in the Events tab:

Click the icon on the message to open the associated item.

Note: Icons for alarms are configured specifically for your site. Your system administrator can provide you with a list of these icons.

Depending on how the alarms are configured, additional actions might take place, such as camera or pre-set changes, or a workflow or a macro starting. If the event is a recording event, two further buttons named Camera History and History appear.

Click the Camera History button to display recent alarms for this camera.

The Show button shows the currently highlighted alarm, while the Video button shows live video from the camera in question. If the camera is not working, no video will be displayed.

Click the History button to display the Alarm History.

If the same alarm triggers multiple times, Synergy offers the option to show duplicated alarms either individually or grouped together. If the grouped option is chosen, the alarm is only listed in the Events tab once with the number of instances shown within it, in a red box.

To enable this feature, navigate to Setup-> System Setup->Press for Advanced Configuration->Workstation->Central Configuration Settings.

Under the Misc tab, locate the eventPanelAlarmCounts entry. Ensure that its Current Value is set to true.

This setting enables the multiple alarm grouping function. All alarms are shown within the Events tab, with the number of instances displayed in a red box.

Further configuration is available.

In the GUI Settings tab - psnEventsGroupByCamera
- This setting groups recording events by default group per camera.
- It also groups hotswap events so all the hotswap text is compressed into a single line and all hotswap events are shown on the same event button.

Configuring Video View for Incoming Alarms

You can configure Synergy to show a live view of cameras for a stack of alarms on a given video layout so that the following behavior can be set up:

Once an alarm displays on the Events tab, you can click to display the related video on the Video screen.

Depending on your layout, each incoming alarm will be displayed on a subsequent screen in the selected video layout.

If the number of alarms is less than the visible number of windows in the video layout, the unused windows will remain black.

If there are more alarms than the visible number of windows, the last window is used to cycle through the remaining alarm events.

Go to your Client Configuration Settings and enable flashingAlarmManager to use this feature. To do this, go to Setup-> System Setup->Press for Advanced Configuration->System Properties->Central Configuration Settings.

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