The Synergy 3 0 Messenger – Sandbox_2025

Synergy Messenger

The Synergy Messenger allows you to engage in real-time chat sessions with other logged in users and, if configured, send items to other workstations using Remote Session Control. The Synergy Messenger is similar to Windows Messenger™ and Skype™.

To access the Synergy Messenger, click the Synergy Messenger button in the Communication group on the Operations menu. The Synergy Messenger dialog box appears.

Select the recipient user from the Send To drop-down list. All currently logged in users are listed.

To send a chat message, enter text in the Message To Send field and click Send. Received messages appear in the Received Text field.

You can send items, such as video, contacts, Persons of Interest and Customize View draggable components, to be displayed on another workstation using Remote Session Control. This needs to be configured so see your system administrator for details.

To send items, drag the relevant panel tab or draggable component onto the Remote Session Control panel.

The Remote Session Control panel represents the entire Synergy GUI. This means that the point to which you drag an item in the Remote Session Control panel is the point where it will appear in the Synergy GUI of the remote workstation to which you send it.

On the remote workstation, the item will appear in their Received Text field and the user can click on the text to view the component.

Note: You, the sender, also receive a copy of the hyperlink.

Alternatively, you can choose to have components immediately display on the remote workstation by selecting Tick if you want all remote actions to automatically run.

Click Close.

By default the Synergy Messenger logs all conversations. These can be found in Forms & Reports->System Reports->Reports->Users->Synergy Messaging Summary. For more information, see The Synergy Messaging Summary Report on page 1.

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