Contents
Contents
| Disclaimer |
| Introduction |
| Getting Started |
| Basic Assumptions |
| Starting the Synergy 3 Client |
| Logging In and Out |
| Changing Your Password |
| Mandatory Password Changes |
| Cyber Security Checklist |
| The Help Button |
| Asset Register |
| The Graphical User Interface |
| The Primary Window |
| Selecting a Workspace View |
| The Menu Bar |
| The Status Bar |
| The Task Bar |
| Panels in the Primary Window |
| Creating Custom Views |
| The Secondary Window |
| Mouse, Keyboard, and Touch Screen |
| The EX250 Keyboard |
| Cameras and Monitors |
| Selecting Cameras |
| The Cameras Tab |
| On the Map |
| The Camera Tree |
| Searching for a Camera |
| Remote Camera Sharing |
| The Camera Control Tab |
| The Camera Functions Tab |
| The Preset Manager Tab |
| Camera Permission Levels |
| Monitors |
| The Monitors Tab |
| The Monitors Tree |
| Video Playback |
| The Video Tab |
| The Video Control Tab |
| Selecting Recorded Video |
| Stream Status Indication |
| Saving Video Footage Clips |
| The Clip Basket Tab |
| Selecting Cameras for Clip Basket |
| Bookmarks |
| Snapshots |
| Taking and Saving Snapshots |
| Viewing Snapshots |
| Saving Snapshots to a New Incident |
| Saving Snapshots to an Existing Incident |
| Deleting Snapshots |
| The Review Images Tab |
| Video Layouts |
| Multi Screen Layouts |
| Analysis Layouts |
| Map Salvo |
| User Layouts |
| Video Configuration |
| On Screen Display |
| Display |
| Audio Control |
| Playback Rate |
| Default Clip Duration |
| Digital Presets |
| Reference Images |
| Changing Resolution |
| Interlace Settings |
| Configuring Fish Eye Correction |
| Configuring Image Adjustment |
| Selecting Video Conversion Formats |
| Display Walls |
| Display Wall Operation |
| The Wall Visualization Tab |
| Changing Layout and OSD |
| Switching Between Layouts |
| Selecting Displayed Data and Components |
| The Display Wall Tab |
| Display Walls Tree |
| Select IP Monitor Output |
| Incident Management |
| The Incidents Tab |
| The Enter Incident Details DialogueDialog |
| The Main Details Tab |
| The Comments Tab |
| The Camera List Tab |
| the Responses Tab |
| The TransactionsTab |
| The Video Comments Tab |
| The Images Tab |
| The Evidence Tab |
| The Related DataTab |
| The Location Tab |
| The Duties Tab |
| Saving Incident Details |
| Creating Incident Reports |
| Incident Manager Tab |
| The Collaborate Tab |
| Adding Clips to an Existing Incident |
| Including Management Approval for a Video Clip |
| Saving Clips to a New Incident |
| The Incident Clips Tab |
| PTZ Rec Incident Clips |
| Incident Lockers |
| Saving Incidents to an Incident Locker |
| Incident Locker Reports |
| Validating Incidents |
| Copying Incidents |
| Merging Incidents |
| Importing Incidents |
| Saving Incidents to DVDs |
| Saving Incidents to a Removable Drive |
| Saving Incidents to a Review Locker |
| LTO Backup |
| Removing Incidents |
| Playing Incident Video |
| Show Form |
| Cloud Export |
| Incident Record Reminders |
| GDPR Incident Investigation |
| Migrating Incident Lockers |
| Remote Incident Lockers |
| The Review Incidents DialogueDialog |
| Bulk Upload |
| Upload Using Map |
| Upload Manually |
| Locking Bulk Footage |
| Amending Incident Permissions |
| The Persons of Interest Tab |
| Adding Persons of Interest |
| Persons of Interest Reports |
| Follow Me |
| The Contacts Tab |
| Adding New Contacts |
| Deleting Contacts |
| Importing Contacts |
| Exit Live Incidents Mode |
| Incident Record Reminders |
| Parent and Child Incidents |
| Macros |
| Running Macros |
| Running FavouriteFavorite Macros |
| Stop All Macros |
| The Macros Group |
| Camera Patrols and Tours |
| Camera Patrols |
| Checking Patrol Logs |
| Camera Tours |
| Autopan |
| Cruise |
| Monitor Sequence |
| Salvos |
| Running and Stopping a Sequence |
| Stitch Image Mode |
| Fault Management |
| The Faults Tab |
| The Fault Details DialogueDialog |
| Creating a New Fault |
| Creating Projects |
| Workforce Management |
| Handover Notes |
| The Manage Diary Tasks Tab |
| Manage Diary Tasks (Angular) |
| The Diary Task Calendar Tab |
| The Diary Tasks Tab |
| Sending Messages |
| The Synergy Messenger |
| Workflows |
| Starting a Workflow |
| Working Through a Workflow |
| Checking Workflow Logs |
| Mapping |
| The Map Selection View |
| Map Icons |
| Hyperlinking to Maps |
| Cameras on the Map |
| Map Salvos |
| Playing Multiple Cameras |
| Alarms on the Map |
| Hiding Items on the Map |
| Selecting New Maps |
| The Select Map Screen |
| The Select Map Tab |
| The Map Tree Tab |
| Migrating from Legacy Flat Maps to Current Synergy Maps |
| Alarm Management |
| The Alarm Response View |
| The Map Display Tab |
| The Events Tab |
| The Recent Alarms Tab |
| The Alarm Status Tab |
| The Current Alarm Tab |
| The Alarm Video View |
| The Alarms tab |
| The Recording Events Tab |
| Message and Alarm Handling |
| Audit, Forms, and Reporting |
| General Reporting Information |
| Table Design |
| Filtering Reports |
| Report Formats |
| Scheduling Reports |
| E-mailing Reports |
| The System Status Screen |
| The Cam Snapshots Tab |
| The System Status Tab |
| The Camera State Tab |
| The Monitor State Tab |
| The System Reports Screen |
| Users Reports |
| The Session Summary Report |
| The Command Report |
| Login Failure Report |
| The Camera Usage Report |
| The Camera Viewing Report |
| The Unviewed Cameras Report |
| The Synergy Messaging Summary Report |
| The Diary Tasks Summary Report |
| The Contact Groups Summary Report |
| The User Details Report |
| The User Group Details Report |
| The Custom Usage Policy Report |
| Usage Policy Activity Logs |
| The Data Change Log Report |
| The Cam Sharing Report |
| The System Status Updates Report |
| The Patrol Logs Report |
| The Map Edit History Report |
| Incidents Reports |
| The Incident Summary Report |
| The Incident Camera Usage Report |
| The Incident Camera List Report |
| The Incident Comments Report |
| The Incident Transactions Report |
| The Incident Type Summary Report |
| The Incident Type Camera Summary Report |
| The Incident Video Export Summary Report |
| The Incident Contacts Report |
| The Incident Alarms Report |
| The Incident Persons of Interest Report |
| The Incident Nas Disk Removal Report |
| The Incident Restore Report |
| Alarms Reports |
| The Alarm Summary Report |
| The Help Point Activity Report |
| The Help Point Answer Time Report |
| The Remote Server State Report |
| The Remote Server State Dashboard Feed Report |
| The Recording Event Summary |
| The Recording Events Report |
| The Telephony Activity Reports |
| The Train Alarm Events Report |
| The Facial Recognition Access Report |
| The Current Alarm Events Report |
| The Message Types Report |
| The Channel Types Report |
| The Topic Entry Events Report |
| BS5979 Alarm Response Summary |
| Device Details Reports |
| The Camera Details Report |
| The Camera Channel History Report |
| The Camera Permissions Report |
| The Monitor Details Report |
| The Alarm Details Report |
| The PSN Details Report |
| PSN Status |
| Device Offline Reports |
| The Server Status Report |
| The License Plates Report |
| Device Group Details |
| Map Icons |
| The Macro Details Report |
| Gaming Reports |
| The Point of Sales Transactions Report |
| The Slots Transactions Report |
| The Player Tracking Report |
| The Baccarat Transactions Report |
| The Favourites Tab |
| The Summaries Tab |
| Viewing Data Summaries |
| Creating Alarms from Dataveillance |
| The Queries Tab |
| Data Sets Reports |
| The Report Output Tab |
| The Forms Tab |
| Chart Reports |
| Creating a New Chart Report |
| System Logs |
| Patrol Logs |
| Operational Logs |
| Designed Incident Reports |
| Workflow Logs |
| Daily Log |
| System Data Reports |
| Dashboard |
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