The Faults Tab – Sandbox_2025

The Faults List

Note: By default as of 25.1.100, the Faults list will show up as the Angular version. To switch back to the traditional Java UI, set faultsWebUI in the Client Configuration Settings to false.

Faults include degradation to devices such as cameras, monitors, and DVRs, and to systems such as alarm systems.

The Faults list is a record of every fault reported in Synergy, including its status, be it logged, closed, or a state in-between. By default, it will display the faults reported on any given day. You can also filter by date.

In addition, you can go to Setup -> System Setup -> Advanced Configuration -> System Properties -> Central Configuration Settings. Search for faultsReportDays and enter the value that you would like to display by default.

To access Faults, click the Faults Data button in the Event Data group on the System Data menu. The Faults tab opens on the Faults Data screen, with a list of faults as shown in the following screenshot.

Camera faults can also be logged from the Video screen. Right-click on a video screen and select Create Camera Fault.

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