Handover Notes

A Handover Note is a message that you can leave behind after your shift for a user on an upcoming shift.

To create a handover note, click Handover Notes in the Communication group on the Operations menu. The Handover Notes dialog appears.

Enter your note and click Save.

If you want to edit your note, click the Handover Notes button again. The Handover Notes dialog will appear with your last note. Make edits as needed, and click Save.

If you want to erase the note, click the Wipe button. If you want to restore the note, click the Refresh button.

Upon logon, subsequent operators will receive a message on the Diary Tasks tab announcing the Handover Note. The Due Tasks button on the Task Bar will also flash with a new number of due tasks.

You can also configure Synergy so that the notes display in a pop-up at the point of login. To do this, you will need to set handoverNotesPopup to true in the Central Configuration Settings.

These notifications will continue until someone clicks the Wipe button on the Handover Notes dialog.

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