Incident Details

Once footage is saved to the incident locker, you can add relevant details through the Incident Details dialog. You can use the Incident Details dialog to record relevant information for internal use, or to create HTML report of incident details for presenting to third parties, such as the police or law courts.

When creating a new incident you can use the Enter Incident Details dialog to enter initial information for the incident. The Enter Incident Details dialog is launched when you select the Close Incident option; see TBDR

The Enter Incident Details dialog is also launched from the New button on the Incident Video screen, see TBDR

The Incident Details dialog is launched from the Show Form button on the Locker Contents dialog; see TBDR

The Incident Details and Enter Incident Details dialogs have the same fields. In this section Incident Details will be used to refer to the dialogs.

Synergy allows customized Incident Details forms to be created; this would be done as a part of the system configuration depending on the Synergy licence you have. This manual describes the default Incident Details dialog .If your system has a customized one it can have different tabs, different layout of tabs etc. Some of the options will most likely be the same as for the default one, but there might be different ones as well; you should ask your System Administrator for details.

The Incident Details dialog has several tabs, each tab containing different information about the incident. When creating a new incident you have to fill in all the information. When viewing an existing incident the current information for the incident is displayed when the dialog launches and you can modify it as desired.

In this section:

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