Saving Incidents To Dvds – Sandbox_2025

Burning Incidents

To burn saved incident clips to a CD, DVD, DVD+R DL, or Blu-ray Disc, click Burn Disc.

If you have selected that your exported clips should be password-protected, you will be required at this point to enter a username and password:

You can now proceed to burning the disc.

To select incident(s) to be burned, click Browse Lockers.

Select the incident or incidents to be burned.

To include and exclude specific incident clips from the burn list, select the Subset checkbox.

By default, Synergy orders files to be written by date because a common evidential requirement is for incident clips from the same timestamp or time period from multiple cameras to be supplied to authorities.

Setup: It is possible for Synergy to instead order files sequentially, where all clips relating to an incident from the first relevant camera are burned to disc before all those from the next. There is an optional configuration for sequential file burning. See your Synectics system administrator for details.

To include a camera's range of incident clips on the disc, select its adjacent Include? checkbox.

Once you have selected all of the required incident clips, click OK to return to the previous screen.

Insert the disc to be burned into your machine's optical disc drive.

From the Disk Size drop-down menu, select which disc type you are using; CD or DVD, Dual Layer, Blu-ray, or Dual Layer Blu-ray.

Disc Type	Approximate Capacity
CD-ROM	700 MB
DVD	4.7 GB
DVD+R DL (Double Layer, also known as Dual Layer)	8.5 GB
Blu-ray	25 GB
Dual Layer Blu-ray	50 GB

Note: Depending on the total size of the selected incident clips, multiple discs (of the same type) might be required to burn the entire selection.

To include a copy of the Synectics Media Player 2 application on the burned disc, select the Include Player checkbox.

Note: For information on how to use the application, see the Synectics Media Player 2 User Guide on the Synectics Global Support Portal.

To commence the disc burning process, click Burn Disc.

If any snapshots (images) are associated with the incident, they are listed in a table:

Note: This screen does not apply to saving incidents to removable media and does not appear if no snapshots are associated with the incident about to be burned.

To include associated snapshots on the burned disc, select their adjacent Selected checkbox.

To display the image in the Image Preview window, left-click a snapshot's row in the table.

To select all listed snapshots, click Select All; to de-select all listed snapshots, click Select None.

Click Ok to proceed.

The system calculates the files to be burned.

A dialog box stating the quantity of discs of the selected type required to burn the selected incident(s) or incident clips. Click OK to proceed, or Cancel to return to the previous screen.

The system prepares the files for burning. When the files are ready, the following menu displays.

In the Title field, enter an appropriate name for the disc to be burned, or leave the entry at its default value.

From the Drive drop-down menu, select the optical disc drive containing the disc to be burned.

To proceed with burning the disc, click Burn.

The progress bar tracks the percentage of files that have been burned to disc.

If you need to stop burning the disc partway through the burning process, click Abort.

Upon completion, a confirmation message is displayed.

A dialog box displays, giving you the option of burning another copy. Click Yes to burn the selected incident clips to another disc, or No to end the burning process.

Once 100% of the files are burned to disc, or you have aborted the burning process, click Close to return to the previous screen.

Synergy also has the option to look at the transactions log for details of any incident burns. To be able to do this, you will need to enable the following configuration settings: evidenceSummary and useTransactionsForExportReport.

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