Saving Clips To A New Incident – Sandbox_2025

Saving Clips to a New Incident

There may be times when you want to create an incident based upon previously recorded clips. You can do this using the Clip Basket to save some, or all, of the clips stored there to a new incident. To save all clips to a new incident, open the Clip Basket tab on the right panel in the Secondary Window. All currently available clips are displayed in a tree view.

Click the Save As New Incident button. The Enter Incident Details To Save dialog appears.

Make a selection from the Incident Type drop-down menu.

Enter a description of the incident in the Description Of Incident field. The description should allow the incident to be easily identified by other users. Click OK.

If the incident has POS data associated with it, and the selected camera has more than one POS station associated with it, you are asked which POS station you want to export. This is to avoid exporting irrelevant POS data to an incident relating to another POS station.

Select each POS station that you want from the Available Devices column on the left side of the dialog, and click the forward arrow button. The selected POS stations are added to the Selected Devices column on the right side of the dialog. You can use the double forward arrows to select all POS stations. If you want to move POS stations back to the Available Devices column, use the back arrows.

When you are finished selecting POS stations, click OK.

The incidentUserGroupExplicitPermission system property is a way of controlling user group access to incidents. If the incidentUserGroupExplicitPermission configuration setting is set to True, you have the ability to select which user groups can access each individual incident.

If the incidentUserGroupExplicitPermission configuration setting is set to True, the following dialog box appears.

Note: To set the configuration setting, go to Setup-> System Setup->Press for Advanced Configuration->System Properties->Central Configuration Settings. You will need a permission of Incident User Group Permission Edit to be able to do this. If you are unsure, see your system administrator.

Select or deselect the checkboxes in the Allow column to identify which user groups can see this incident. Click OK.

Note: You can also change which user groups can see an incident after it has been created and saved. For more details, see Amending Incident Permissions on page 1.

The Saving To <server> dialog appears.

Click OK

The above message does not necessarily mean that all footage was successfully saved. Check the Events tab for further messages, as described below.

If all footage is successfully saved to the incident, the following confirmation message appears in the Events tab.

Click the message to validate the save. The Incident Saved and Validated dialog appears.

Click OK.

The following transaction record is also added to the Incident Details dialog on the Transactions tab.

Validation Complete. All files for the Incident Successfully Loaded.

Note: Performing the validation and having the transaction record is important, as the incident may be used as evidence in a court of law. The Transaction tab provides details of how an incident was updated or modified; these details can be used to demonstrate chain of custody (or as other evidence).

Note: It is possible to display the file sizes of newly saved incidents so that you can see how much disk space is remaining. See your Synectics system administrator for information on how to configure this.

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