The Incident Summary Report
The Incident Summary report provides a table with details about all incidents, as entered on their corresponding Incident Details dialogs. The following screenshot shows some of the columns included in the table. If you are using a user-defined form for an incident, any fields that are defined in that form will also be shown here.
Click the ... (ellipsis) button to select columns to display in the table.
Click Finished to save your changes.
The following screenshot shows the buttons at the bottom of the Reports tab when you have the Incidents Summary report selected.
Use the Search Filters to define the time period or related data for which you want to generate an Incident Summary report. You can also filter the data by selecting column-level values. For details on filtering reports with column-level values, see Filtering Reports on page 1.
If you want to see the Incident Details dialog, double-click an incident in the list. You can view and change the details for the incident, as needed.
To generate a report, when the data that you want is displayed, select an output format and click the Save Data As button at the bottom of the Reports tab.
A useful format for an Incident Summary is a chart. To generate the Incident Summary in chart format, select the Chart radio button and click the Save Data As button. The Define Quick Chart Report dialog appears.
The Summarize Data By drop-down menu allows you to select the data aspect (columns on the table) that you want to represent in the chart. The Report Type drop-down menu allows you to select a type of chart.
The Define Quick Chart Report dialog contains other checkboxes to allow you to further customize your chart report. Make your selections and click OK.
The following is a screenshot of the Incidents Summary in a Pie Chart report type with Incident Type selected in the Summarize Data By drop-down menu. The Include Data Table and Item Labels checkboxes were checked.
The Data Table appears on the second page of the report.
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